What is Emotional Labour and What Does it Mean for Your Team?
Emotional labour is the effort it takes to push down an emotion – positive or negative – to avoid having a reaction that’s inappropriate for the environment.
Without emotional labour, we’d have strong reactions all day long and wouldn’t be able to get anything done. However, there are times when we can no longer carry the weight of emotional labour. This is when we get into burnout territory.
As a leader, it’s important for you to understand what everyday emotional labour and dissonance mean for you and your team.
We’re here to help! Check out our Emotional Labour Quick Sheet for helpful tips and information.